Articles from October 2010

Legallybetter’s new Client Feedback Service launched

on 21 October, 2010 1 comment so far -

Regulatory changes increase importance of client satisfaction surveys for law firms

The forthcoming ‘outcome focused regulation’ changes from the SRA will see measurement of client satisfaction become an integral part of regulatory compliance, and not just for those firms seeking Lexcel accreditation.
Regular client surveys are a key tool for evaluating client satisfaction, identifying strengths and weaknesses, and highlighting new sales opportunities. But they are time consuming and take up internal resources and time that could be used more productively. Now, smaller law firms can obtain client feedback in a quick, confidential, and efficient way… and save money at the same time.
Article Categories: Hot Topics,Law Firm marketing,Uncategorized
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FINDING A LEGAL BOOKKEEPER

on 20 October, 2010 No comments yet -

It can be a hard decision – how do I choose a legal bookkeeper? Questions to consider include:

  • What experience they should have? Can it just be an accounts clerk?
  • Or should it be someone with an accountancy qualification?
  • Or someone who claims to have legal bookkeeping experience?
  • Will I be OK with a friend or a family member?
  • Can bookkeeping be outsourced or should the bookkeeper be full time in house?
  • What sort of accounts packages experience do they need?

These are things that need to be taking into consideration when finding a legal bookkeeper.

Article Categories: bookkeeping,outsourcing,reducing overheads
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CPD Training course ‘Where are you in the race towards ABSs?’ (Alternative Business Structures)

on 4 October, 2010 No comments yet -

An opportunity to learn unique strategies to ensure your law business makes the most of the opportunities (3 CPD points)

It is being held at the Holiday Inn, Bromsgrove on Friday, 8th October 2010 2-5pm; then at Wychwood Park, Crewe on Tuesday 12 October 2010 2-5pm

Chaired and introduced by Robert Bradley (from Bradley & Associates accountancy practice), with Paul Bennett of Bennett’s Legal (a solicitor who advises other law firms and professional practices), Steve Parnham (a chartered tax adviser) and Michaela Hardwick of Beyond Expectation (a performance coach and non practising solicitor)

The afternoon includes:

  • Introduction to where we are now with the LSA
  • The opportunities to offer different services via the LSA.
  • How to manage change effectively through these challenges.
  • Options to expand your business by strategic collaboration
  • Strategies for effective leadership to get the best from the opportunities.
  • Panel Q & A session

Cost £50 per person.
Book your place at:
Bromsgrove – http://beyond-expectationbromsgrove.eventbrite.com
Crewe – http://beyond-expectationcrewe.eventbrite.com
Or call Michaela on 0121 288 6002 or email michaela@beyond-expectation.co.uk

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