Articles covering 'SRA compliance'

Cloud computing for solicitors – key points of the latest ICO Guide

on 10 January, 2013 No comments yet -

“Excuse me, but I really would like to know how and where exactly you are storing, protecting and handling the personal data belonging to my clients!” 

Seems a simple enough and sensible Date Protection Act question for Solicitors and Barristers to ask, but be surprised by the number of IT companies, outsource IT service providers and cloud service providers who will try to side-step the question or convince you it is unnecessary to even ask.

CoreLegal member company Parachute IT take a look at one of the hot IT topics – Cloud computing. Following the publication of a recent guide on this subject they provide expert insights that solicitors and barristers should be aware of.

Article Categories: Cloud computing,Hot Topics,Law firm management,Legal IT,Legal software,reducing overheads,SRA compliance
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Client feedback for law firms – why do it?

on 9 August, 2011 1 comment so far -

In the new SRA Regulations, Mandatory Principle five states ‘(You must) provide a proper standard of service to your clients’. Measuring client satisfaction is an ‘Indicative Behaviour’ and a concept certainly appreciated by most solicitors if not acted upon by all of them.

What’s actually done often depending on the culture of their firm. Jon Hepburn from The Fedora Consultancy and Managing Director of Legallybetter takes a closer look…

Article Categories: Client feedback,Law Firm marketing,outsourcing,SRA compliance
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